Technical Operations & Systems

Ryan David.

Senior IT professional managing shared infrastructure across multi-school estates. Specialized in modern endpoint management, VoIP telephony, and hybrid cloud identity.

Operational Focus

Endpoint Management

Intune & Autopilot Optimization

Reviewing and auditing inherited Intune policies to ensure efficiency. Managing Zero-Touch deployments and using PowerShell to maintain device health and security compliance across the estate.

Autopilot PowerShell Dynamic Groups
Telephony

Multi-Platform VoIP Support

Managing on-premise NEC PBX systems (SMTP options, feature keys, IVR) alongside cloud-based FusionPBX and FreePBX environments for flexible business communication.

NEC PBX FusionPBX Asterisk
Identity Migration

Hybrid M365 Ecosystem

Assisting in Trust-led Google-to-M365 migrations. Implementing M365-to-Google sync workflows to maintain YouTube content approval and safeguarding standards.

Entra ID M365 Sync Safeguarding
Systems & Infrastructure

Shared Estate Infrastructure

Supporting the Manager in overseeing IT across two schools. Managing Android tablet lockdowns, SSL certificate deployments, and liaising with Trust central teams for site-wide resolution.

SSL Certs MDM Supplier Liaison

Technical Competencies

Core Infrastructure

  • Active Directory & Entra ID Identity Management
  • On-Premise Server & Virtualization Support
  • Network Security & SSL Lifecycle Management
  • Print Services (PaperCut) & Biometric Systems

Strategic Operations

  • Central Trust IT Team Collaboration
  • Technical Procurement & Supplier Management
  • Cross-Site Infrastructure Auditing
  • Advanced Troubleshooting via PowerShell